Refund and Return Policy – MrChairman.co.uk
Effective Date: January 1, 2024
Thank you for shopping at MrChairman.co.uk. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help with our refund and return policy.
1. Returns
1.1. You have 30 calendar days to return an item from the date you received it.
1.2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1.3. Please ensure that you include the original receipt or proof of purchase with your return.
2. Refunds
2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
2.2. If your return is approved, we will initiate a refund to your original method of payment.
2.3. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Shipping
3.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
3.2. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Defective Items
4.1. In the rare event that you receive a damaged or defective item, please contact us immediately with details of the product and the defect.
4.2. We may require photographic evidence of the damage or defect before processing a return or replacement.
4.3. If the item is deemed to be damaged or defective, we will provide a full refund or replacement, including shipping costs.
5. Exchanges
5.1. We do not offer exchanges for items purchased from MrChairman.co.uk. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
6. Contact Us
6.1. If you have any questions about our refund and return policy, please contact us by email at [sales@tjlevy.co.uk].
7. Amendments
7.1. MrChairman.co.uk reserves the right to amend this refund and return policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
By making a purchase on MrChairman.co.uk, you acknowledge that you have read, understood, and agreed to our refund and return policy.
Thank you for shopping with us!